Frequently Asked Questions
Find answers to common questions about your shopping experience
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure you find the perfect fit.
Can I modify or cancel my order after it's placed?
Orders are processed quickly; however, you can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page.
Are your materials sustainably sourced?
IGN Store is committed to ethical fashion. 70% of our current collection is made from organic or recycled materials.
How should I care for my IGN Store garments?
Care instructions are printed on the internal labels of every garment. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.